Set the boundaries first
Gambling outcomes are uncertain and the house has an advantage. Treat any money spent as the cost of entertainment, not as an investment or source of income.
- Choose a firm spending limit before entering and do not increase it.
- Set a time limit and take regular breaks away from the gaming floor.
- Do not borrow money to gamble.
- Never try to recover a loss by continuing to play.
- Avoid gambling when upset, under pressure or affected by alcohol.
Notice a change in pattern
One sign may not establish a problem, but a pattern deserves attention. Warning signs can include spending more time or money than intended, hiding activity, borrowing, missing responsibilities, feeling restless when trying to stop or returning specifically to recover losses.
Leave the gaming area, speak with someone you trust and use a confidential support service. You do not need to wait for the situation to become severe.
Free Ontario support
ConnexOntario provides free and confidential information about problem-gambling treatment and local services. Phone, text and online support are available 24 hours a day from anywhere in Ontario.
Helping someone else
Speak calmly and focus on specific changes you have noticed rather than blame. Do not lend money for gambling or cover gambling-related debt. Encourage professional support and protect shared finances where appropriate. ConnexOntario also helps family members and friends find relevant services.
Immediate danger
ConnexOntario is an information and referral service, not an emergency line. If anyone is in immediate danger or may harm themselves or someone else, call 911 or go to the nearest emergency department.